Privacy Policy

01 · Who we are

umovingu Limited operates the Property Passport and umovingu platform. Registered in England and Wales, Company No. 13321548, at 116 Yardley Road, Birmingham, B27 6LG. For UK data protection purposes, umovingu Limited is the data controller. Contact: hello@umovingu.io.

The company is registered with the Information Commissioner's Office (ICO) under reference ZC111880.

02 · What information we collect

Information collected includes: name (via contact form), email address (contact form or signup), phone number (voluntarily provided), property address (during Passport setup), uploaded documents, and website usage data (via cookies).

The company does not collect payment card details, health information, or government identity documents at this stage.

03 · Our legal basis for using your information

• Contractual necessity when you sign up for a Property Passport or early access
• Legitimate interests to analyse website usage and improve it
• Consent for marketing emails, withdrawable at any time
• Legal obligation in rare cases

04 · How we use your information

• Respond to contact form enquiries
• Set up and manage Property Passport records
• Send updates about records, expiring documents or new features where agreed
• Contact applicants about Founding 30 applications
• Improve website and product using anonymised analytics
• Comply with legal obligations

The company does not use information for automated decision-making, does not sell information, and does not share it with third parties for marketing purposes.

05 · Who we share your information with

• Google Analytics: receives anonymised website usage data
• Mailchimp or equivalent: receives name and email if subscribed to updates
• OpenProperty Tech Ltd: receives property address and record data
• Legal or regulatory authorities: information required by law or court order

06 · How long we keep your information

• Contact form enquiries: 2 years
• Property Passport records: for the duration of an active account plus up to 2 years after closure
• Marketing preferences: until changed
• Analytics data: anonymised data retained per Google's standard settings (default 26 months)

07 · Your rights

Under UK GDPR, individuals may exercise rights by emailing hello@umovingu.io within one month:

• Access: confirm held information and receive a copy
• Rectification: correct inaccurate or incomplete information
• Erasure: delete information in certain circumstances
• Restriction: pause information use while disputing accuracy
• Portability: receive information in portable format
• Object: object to processing based on legitimate interests
• Withdraw consent: withdraw marketing consent at any time

Right to complain to the ICO at ico.org.uk or 0303 123 1113.

08 · Security

• Encrypted transmission between browser and servers (HTTPS)
• Access controls for authorised team members only
• Regular review of data handling practices
• Use of reputable third-party platforms with maintained security standards

Data breach notification to ICO within 72 hours if likely to affect rights.

09 · Links and children

External site links are not covered by this privacy policy. The service is not directed at children under 16. Contact the company if a child has provided information.

10 · Contact us

Email: hello@umovingu.io
Post: umovingu Limited, 116 Yardley Road, Birmingham, B27 6LG
Company No. 13321548
Response within five working days.

umovingu Limited · ICO registration ZC111880